If you have software developer experience and you like to interact with customers, then this role is for you!
We are looking for a Technical Pre-Sales to join our Customer Success team in Poland. The team is responsible for the satisfaction of the clients from the integration period.
Currently, the Customer Success team consists of 10 employees, but we are looking for our first Polish Customer Success colleague to join our growing team.
Some of our Polish customers are: Taniaksiazka.pl, Bee.pl, Aptekazawiszy.pl, Militaria.pl, Selsey.pl.
Attend enterprise customer demos as the technical authority
Work closely with sales to build enterprise customer relationships
Coordinate the integration of our search modules (work with customer and Prefixbox Integration Team)
Regularly educate customers on product features
Influence product development based on customer feedback
Web development background is a must
Advanced/native Polish proficiency
Strong communication skills
Strong analytical skills
Patient and a friendly attitude with customers
Organized, structured, and independent worker
Good English communication skills (communication with the Budapest team is in English)
Performance-based annual bonus
Salary increases: every year
Travel to and from Budapest for training and team events
Monthly travel budget
Frequent in-house trainings
Team building programs
Supportive, encouraging environment
High degree of transparency and flexibility on the part of managers
A constantly growing company with an international presence, a highly innovative product, and a leading market position
Company laptop and phone
Remote work possibility
Prefixbox is a SaaS company creating intelligent eCommerce search modules powered by AI.
We just received funding to support our growth into the CEE region. We’re based in Budapest, but are opening ofﬁces abroad.
We serve all sectors of the eCommerce industry and some of our most notable customers are: Praktiker, Rossmann, eDigital, Auchan, Bauhaus, RegioJatek, Militaria.pl, TaniaKsiazka.pl, Cyfrowe.pl.
Our team is young, energetic, and embraces challenges. We’re a laid-back team that love to drink beer and hang out together.
Please fill out the form below.