FAQ


Prefixbox is easy to integrate. Depending on your webshop and the services you have purchased, integration can take from 4 hours to 3 days, but can usually be completed in 1 day. Our 3 major independent components: autocomplete, related searches, search engine - need to be implemented individually.

Prefixbox is provided as a software as a service solution (SaaS) to minimize the effort on your side. We have a dedicated team who is happy to walk you through the integration steps to get it up and running as quickly as possible. We also test your integration for you.
Of course! We’re glad to prove our value before you commit. You can easily implement an A/B test between Prefixbox and your current solution and monitor the changes in Google Analytics. We have an A/B testing process for each of our products.

Prefixbox Autocomplete shows results in 100 milliseconds after users begin typing - that’s faster than the blink of an eye!

Prefixbox is a comprehensive language processing software that can accurately discern user intent. If you’d like to see it in action, we’re happy to direct your to our clients’ webstores or show you a demo with your products. Request demo.
Prefixbox guarantees 99.8% availability every month. Your data is securely backed up and stored in Microsoft Azure data centers.
Yes, you can access and download them from the Prefixbox portal. We also send reports in weekly emails that give you updates for some of the most important metrics - no result page display rate, popular searches, and popular products; this way, you can easily stay up-to-date.
Our most basic packages allow 2 domains per subscription. Our more advanced packages allow for 3,5, and unlimited domains.