Enterprise Search and Discovery for online FMCG stores

Increase revenue and conversion rates by leveraging search features specifically designed for FMCG retailers.

Enterprise Search and Discovery for online FMCG stores

Increase revenue and conversion rates by leveraging search features specifically designed for FMCG retailers.

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Prefixbox helps FMCG stores move their KPIs

Client: International Grocery ChainImpact: Drastic Increases in Revenue and Conversion Rate

47% increase in online Revenue generated by the search function
16% increase in Conversion Rate

Statistics are based on Prefixbox Analytics

Streamline the shopping experience with features that solve FMCG-specific challenges

Your Challenge
FMCG shoppers know what they want and often buy many products at a time.
Our Solution
A feature-rich Autocomplete with straightforward navigation, typo tolerance, prices, quantity specifications, and add-to-cart buttons streamlines the shopping process by allowing shoppers to find and purchase what they need efficiently.
Your Challenge
Many FMCG shoppers make repeat purchases.
Our Solution
Personalized Recommendations tailor the shopping journey with results and recommendations relevant to returning customers to create efficient shopping experiences.
Your Challenge
FMCG search queries can yield thousands of results.
Our Solution
Dynamic Filtering analyzes searches and deciphers user intent to narrow a wide range of products down to the most relevant items.
Your Challenge
FMCG shoppers often execute searches by combining or separating words that can generate irrelevant results or lead to zero result search pages.
Our Solution
Query Understanding helps the search engine understand the nuances of language and everyday speech with stemmers and tokenizers, word break/join, and diacritic handling.
Your Challenge
Shoppers often misspell search queries or execute queries with typos.
Our Solution
A Typo Tolerant Autocomplete recognizes spelling mistakes and quickly corrects them by deciphering user intent.
Your Challenge
Shoppers often end their shopping journey if they don't find what they're looking for right away.
Our Solution
Related Products are intuitive recommendations based on historical user behavior that enhance the search engine results and keep shoppers engaged.
Your Challenge
Shoppers often execute broad queries, which can lead to irrelevant results.
Our Solution
Our Semantic Search Engine uses Natural Language Processing (NLP) and accurately ranks relevant products based on thousands of previous inquiries to provide shoppers with results in line with their intent.
Your Challenge
Large FMCG retailers have many physical locations with different products and user preferences.
Our Solution
Our Multistore Feature automatically updates product availability to show what's in stock in any given store and generates analytics that helps specific locations understand their shoppers' needs.
Your Challenge
Shoppers can't physically examine products they want to buy.
Our Solution
Detailed Product Tiles with accurate images and relevant product information like price and discounts allow shoppers to explore the catalog visually and purchase confidently.

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Optimize your store with search and discovery solutions that help you understand your shoppers

FMCG is one of the fastest-growing Ecommerce industries in the world.

When optimizing your search solution, it is important to understand the unique customer expectations and trends facing this industry.

24% of FMCG shoppers use the search box
69% of FMCG revenue is generated by search users
39% of FMCG shoppers use autocomplete suggestions
19% of search users select the first autocomplete suggestion
59% of average order value comes from search users
30% of shoppers use filters on the SERP

Statistics are based on Prefixbox Analytics

See what Ecommerce retailers are saying about Prefixbox

Request Pricing

Pricing is based on annual search count. Request a quote to learn about our 45-day free trial and how you can optimize your Ecommerce search solution.

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Explore key features for FMCG retailers

Rich Autocomplete
Dynamic Filtering
Typo Tolerance
Related Products
Multistore
Detailed Product Tiles

Rich Autocomplete

Rich Autocomplete deciphers user intent and suggests keywords, products, and categories the second shoppers click into the search box. This feature of Prefixbox Search helps shoppers formulate their search query by recommending keywords for products they are most likely looking to buy as they execute their query.

Dynamic Filtering

With Dynamic Filtering, filters change dynamically based on the search query. For example, if an FMCG shopper searches for milk, they can filter results by brand or type, and if they search for fruit, they can filter results by type or other relevant specifications.

Typo Tolerance

Our Search and Discovery Suite is Typo Tolerant; it understands when shoppers make spelling mistakes and quickly corrects them by deciphering user intent. FMCG shoppers often purchase many items at once and shop on mobile devices, so typos are frequent, and this feature is essential in preventing dead ends and seamlessly guiding shoppers to their desired items.

Related Products

Related Products are data-driven suggestions strategically placed on the SERP and zero result search pages to offer relevant alternatives to text-match-based search results. These recommendations are based on aggregated user behavior and recommend products that align with a shopper’s initial search intent. These suggestions help direct shoppers to desired items, further explore the catalog, and keep them engaged in their shopping journey.

Multistore

Our Multistore Feature shows what's in stock in any given store, which is invaluable for FMCG companies with many physical locations. This feature updates automatically and presents shoppers with items they can buy from their desired location. The Multistore Feature has analytics that helps specific store locations understand their respective customers to appropriately stock items and meet their shoppers' needs.

Detailed Product Tiles

Shoppers aren't physically able to examine products they're interested in, which can make shopping in FMCG stores challenging. Detailed Product Tiles with accurate images and relevant product information such as price or discounts allow shoppers to visually explore areas of the product catalog that play a role in the purchasing process.

Explore key features for FMCG retailers

Rich Autocomplete
Dynamic Filtering
Typo Tolerance
Related Products
Multistore
Detailed Product Tiles
Rich Autocomplete
Category Narrowing
Dynamic Filtering
Category Narrowing
Typo Tolerance
Category Narrowing
Related Products
Category Narrowing
Multistore
Category Narrowing
Detailed Product Tiles
Category Narrowing

Rich Autocomplete

Rich Autocomplete deciphers user intent and suggests keywords, products, and categories the second shoppers click into the search box. This feature of Prefixbox Search helps shoppers formulate their search query by recommending keywords for products they are most likely looking to buy as they execute their query.

Dynamic Filtering

With Dynamic Filtering, filters change dynamically based on the search query. For example, if an FMCG shopper searches for milk, they can filter results by brand or type, and if they search for fruit, they can filter results by type or other relevant specifications.

Typo Tolerance

Our Search and Discovery Suite is Typo Tolerant; it understands when shoppers make spelling mistakes and quickly corrects them by deciphering user intent. FMCG shoppers often purchase many items at once and shop on mobile devices, so typos are frequent, and this feature is essential in preventing dead ends and seamlessly guiding shoppers to their desired items.

Related Products

Related Products are data-driven suggestions strategically placed on the SERP and zero result search pages to offer relevant alternatives to text-match-based search results. These recommendations are based on aggregated user behavior and recommend products that align with a shopper’s initial search intent. These suggestions help direct shoppers to desired items, further explore the catalog, and keep them engaged in their shopping journey.

Multistore

Our Multistore Feature shows what's in stock in any given store, which is invaluable for FMCG companies with many physical locations. This feature updates automatically and presents shoppers with items they can buy from their desired location. The Multistore Feature has analytics that helps specific store locations understand their respective customers to appropriately stock items and meet their shoppers' needs.

Detailed Product Tiles

Shoppers aren't physically able to examine products they're interested in, which can make shopping in FMCG stores challenging. Detailed Product Tiles with accurate images and relevant product information such as price or discounts allow shoppers to visually explore areas of the product catalog that play a role in the purchasing process.

Our state-of-the-art Search and Discovery solutions are designed for Enterprise retailers

Prefixbox Search

Streamline the path to purchase with data-driven search results that increase conversion rate.

Explore Search

Prefixbox Recommend

Inspire shoppers to explore your catalog with relevant recommendations that boost average order value.

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Prefixbox Insights

Optimize your solution with insightful metrics, frequent A/B tests, and personalized search expert support.

Coming Soon

Get in touch today and see why leading Enterprise retailers choose Prefixbox.

Contact Us

Get in touch today and see why leading Enterprise retailers choose Prefixbox.

Contact Us