What does the ‘Built for Shopify’ badge mean and how does it make Prefixbox’s app different?

Prefixbox’s AI Search & Filter app officially earned 'Built for Shopify' status in 2025, the first among AI search providers. Shopify awards this badge to apps that meet their highest quality standards. The app must meet Shopify’s requirements around easy to use, natively integrated, secure, high-performing, and designed to help merchants succeed.

Does Prefixbox AI Search & Filter work with my theme?

Prefixbox AI Search & Filter works with all themes currently available in the Shopify Theme Store and also supports custom themes that support theme app extensions (Online Store 2.0 themes). It includes layout configuration settings for customizing predictive search, tiles, and allows Liquid template editing and Custom CSS styling.

What if my store has a vintage theme?

If your store uses a Vintage Theme, you need to upgrade to a Shopify Online Store 2.0 compliant theme to use Prefixbox AI Search & Filter. Vintage themes are deprecated and no longer receive updates, so upgrading ensures compatibility, flexibility, and ongoing support.

What extra features does Prefixbox’s AI Search app have compared to Shopify’s Search and Discovery?

Prefixbox offers advanced features beyond Shopify's native app, including unlimited dynamic filters, mini search bars, search weight adjustments, product pagination, metafield and metaobject support, and redirect management. New features are released weekly.

Do you support reviews and wishlists on your product tiles?

Yes, Prefixbox integrates natively with popular review and wishlist apps like Judge.me, Yotpo, Junip, and Swym.

Can your app handle metaobject type product attributes?

Yes, Prefixbox supports dynamic filters using product options, metafields, and metaobjects. These can also be used for sorting and searching.

Do you offer a free trial?

Yes, all Prefixbox AI Search & Filter plans include a 14-day free trial.

I have custom needs for my store.

Prefixbox offers Managed Plans for retailers with custom requirements. Learn more at https://www.prefixbox.com/en-us/site-search-pricing-for-ecommerce.

Will Prefixbox AI Search & Filter mess up my store's design?

No, Prefixbox is a theme app extension and doesn’t modify Liquid templates. You can enable or disable it with one click. It's recommended to test changes on a duplicate theme before going live.

Will Prefixbox’s product tiles match my store’s design and branding?

Yes, the app can inherit your theme's design settings. Additional customization options are available in the Shopify Theme Editor and the app’s Layout Configuration menu.

Can you help me with design customization?

Yes. Starting from the Standard plan, Prefixbox includes support for design customization, with developer assistance to match your store’s branding.

Can I alter the search results for specific keywords?

Yes, using the Merchandizing menu’s Promotion feature, you can prioritize specific products in search results for particular keywords and campaigns.

Does Prefixbox AI Search & Filter affect my store's SEO performance?

No, Prefixbox does not affect your SEO or metatags. It integrates like a standard Shopify section and does not interfere with how your site is indexed.

Is there a delay in syncing (indexing) products when I update my product feed?

Sync frequency depends on your plan and ranges from every 3 to 24 hours. You can also trigger a manual sync using the 'Force sync' button, with changes reflected in minutes.

Will there be new features?

Yes, Prefixbox regularly releases new features based on user feedback and market trends.

AI Search for Shopify

Predictive Search Bar with Rich Autocomplete

Prefixbox predictive search bar’s Rich Autocomplete technology is typo-tolerant and recommends keywords, product, and collections to make the shopping journey quick and easy.

The design is completely customizable so it blends seamlessly with your store's design.

Multi-Market and Language Support

Prefixbox AI Search & Filter manages Shopify Markets, allowing store owners manage product visibility and pricing individually for each market.

This enables tailored product filtering and pricing logic across multiple markets, especially valuable for merchants selling in different countries or currencies.

For stores operating in multiple languages, all translations can be managed via the ‘Languages’ menu in the Prefixbox app. There, merchants can customize every label, including filters, sorting options, and more, for each supported language.

Easy Design Customization

Prefixbox AI Search & Filter inherits your theme’s primary design settings, ensuring that product tiles on search and collection pages automatically align with your store’s overall look.

Easily you can personalize the design of all Prefixbox app embeds (Autocomplete search bar, Search page, Collection page) directly in the Shopify theme editor.

We’re proud to be the first third-party search app to offer native customization.

Dynamic Filters

Prefixbox offers rich filter functionality to help shoppers narrow-down search results with easy.

Filter styling is completely configurable and there are no limits to the number of filters you can display.

Filters can be created based on any attribute present in your product catalog.

Filter options only appear if the search results include products that contain those specific attributes.

Merchandising

Promote the products your want to sell and direct shoppers to informational pages with Merchandising rules.

Set up promotions to highlight the products you want to sell by overriding the search results.

Redirect rules enable you to redirect certain search queries to specific landing pages. For example, if a shopper searches for 'contact', redirect them to your contact page.

Set up synonyms to enhance search result relevancy, ensuring shoppers find what they're looking for every time.

Full Metaobject and Metafield support

Prefixbox AI Search is now the only 'Built for Shopify' app that fully supports Metaobjects.

You can create filters using any product attributes, including: Metaobjects, Metafields or Product options.

These fields can also be used for sorting and searching.

Native Integrations with Popular Apps

Prefixbox AI Search & Filter integrates with leading Shopify apps like Judge.me, Yotpo, Junip and Swym Wishlist Plus.

With just a click, store owners can easily add extra elements to product tiles on Search and Collection pages, helping boost customer engagement and conversions.