The purpose of these Terms and Conditions is to define the terms and conditions of use of the services provided by Prefixbox and to define the rights and obligations of the various parties within this framework. The services can be accessed through the website


Website and Services

The Website and the Services are managed by the company PREFIXBOX Kft, a Private Limited Company, registered under Company number 01-09-298808, and whose head office is located at Hungary, Budapest 1132, Visegrádi utca 31.


Contact Details

Prefixbox can be contacted at


Acceptance of the Terms and Conditions

The use of the website and the services entails the User’s complete acceptance of these Terms and Conditions without any reservation. Users who do not accept to the Terms and Conditions must not access the Website or use the Services.



Users must register on the website by completing the registration form in order to use the services by opening an account in the Users' name.

Users guarantee that all information they provide in the registration form is correct, up to date and sincere and is in no way misleading or dishonest. They agree to update this information in the event that any of it should change.

Users agree to use the services themselves personally and agree not to allow any third party to use them on their behalf, unless accepting full responsibility for the consequences.

Users are responsible for keeping their username and password confidential. Users must contact Prefixbox immediately if they notice that their account has been used without their permission. Users acknowledge Prefixbox's right to take all measures it deems appropriate if such event occurs.


Description of the Services

Users have access to the following services provided by Prefixbox:

Client Plugin and Service API

Prefixbox provides a Service API and a Client Plugin that enables the implementation of a search box in a web application. The features of the Service API and the Client Plugin are described on the website documentation.

The Service API can be accessed through the Client Plugin provided by Prefixbox. The User agrees that the use of the services requires the storing and indexing of the Application’s data on Prefixbox' platform. It is the User's sole responsibility to collect the agreement of the Application’s users for the transfer of their data to Prefixbox, as well as their storing and indexing on Prefixbox' platform.

Technical Support

Technical Support includes the following:

Service Level Agreement (SLA)

Prefixbox actively monitors its website and services in order to detect and solve issues quickly. Prefixbox guarantees a 99,8% availability of the services. If the service availability becomes less than 99,8% during one month of the subscription, the User will be refunded 50% of their paid subscription fee for the particular month.



Prefixbox services are provided as a monthly subscription. A free 30 day free trial begins when the respective Prefixbox search module is live on the user’s website (each module comes with a separate 30 day free trial). Paid subscription begins when the 30 day free trial ends.

Subscriptions are automatically renewed for successive periods of 1 month, unless willful termination is given by either Prefixbox or the user.

Users can cancel their subscription at any time, however there must be at least one day of the current subscription month remaining at time of cancellation. Prefixbox can terminate a user’s subscription by sending an email to the user with a 30 day notice period.

Any subscription month that is started, is due in its entirety.


Fees and Payments

Subscription Fee

The Subscription to the Services is available in different plans, the fees and constraints of which are described on the website. Unless otherwise stated the fees are exclusive of taxes.

Fees Revision

Prefixbox may change the fees and payment policies for the services by notifying the User by email at least 1 month before the change takes effect. The Users who do not accept the new fees must cancel their subscription. Users who continue to use the services after the new fees take effect are deemed to have accepted them.

Terms of Payment

The payment of the subscription fee is carried out by direct bank transfer. Prefixbox will issue the invoice for the relevant subscription in the beginning of the month, which is payable within 15 days.


Obligations for Users

Users undertake to respect the following obligations:


Liability and guarantee of Prefixbox


Intellectual Property

Prefixbox reserves ownership of all intellectual property rights inherent in or relating to their software. The User is only granted a revocable, non-transferable and non-exclusive license on the Software, for the sole purpose of the services within the limits and conditions set out in the present Terms and Conditions and for the duration of the User’s subscription.


Personal Data

Prefixbox practices a policy of protection of personal data. These practices are detailed in our Privacy Policy on our website.


End user privacy

For detailed information, please see our Privacy Policy.



Prefixbox reserves the right to amend these Terms and Conditions at any time. Users shall be informed of these amendments through email at least 15 days before the entry into force of the amended Terms and Conditions. Any User that does not agree with the amended Terms and Conditions must unsubscribe from the services. Users who continue to use the services after the entry into force of the amended Terms and Conditions, shall be deemed to have accepted these amendments.


Law and Jurisdiction

These Terms and Conditions are governed by Hungarian law and on acceptance the parties submit to the non-exclusive jurisdiction of the courts of Hungary.