Conversational commerce is a new channel that enables retailers to interact with customers online, most commonly through messaging platforms, chatbots, and virtual assistants.
Leverage the next generation of search technology including vector search and GPT technology.
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Leverage the only north star search relevancy metrics on the market to optimize your search, increase conversion rate, and improve the user experience.
Our free analytics can be implemented quickly and are easy to understand.
Benchmark your search relevance
Understand the correlation between search relevance and online revenue
Monitor how shoppers interact with results
Track popular search terms, products, and zero result search terms to help you efficiently expand your product portfolio
Make data-backed optimizations
Improve the shopping experience
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Prefixbox Search Analytics is designed for retailers with more than 150,000 searches per month.
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Prefixbox improved our customers’ shopping experience and business results at the same time.
Based on Search Analytics data we have learned that the site search user conversion rate is three times higher, which means they are three times more likely to make a purchase, so Prefixbox is essential for us.
Prefixbox’s A/B test results are objective and show improvements in almost all of our KPIs. However, the best thing about Prefixbox is the way they reached our goals with steadiness and a flexible attitude against strict requirements.
Our customers usually buy multiple products at a time and search for specific items. Prefixbox’s Related Searches are great because they quickly direct customers to additional products and boost our average order size.
Most of our customers buy our products as gifts, so they need good ideas to choose from, which makes Autocomplete’s accuracy and Related Search suggestions critical. Working with Prefixbox is easy and their products have really helped our customers.
Our customers love Prefixbox’s Autocomplete. We are able to accurately predict products after just one character is entered! Once two characters are entered, the suggestions are perfect.
Prefixbox’s search analytics are amazing! We can see when our product search isn’t working and often look at the analytics portal to check the health of our search engine.
Streamline the path to purchase with data-driven search results that increase conversion rate.
Discover how Prefixbox has helped enterprise Ecommerce retailers improve the shopping experience and move their KPIs.